POLICY & GUIDELINES

All participants on water-based activities are expected to be water confident. Please note: buoyancy aids are issued for all water-based activities, wet suits are issued for all activities which may involve immersion in water.

For water-based activities we suggest clothing which is warm and comfortable.  We recommend that a number of thin layers is the warmest option and that if you are expecting to be wearing a wet suit you bring either swimwear or undergarments and a long sleeved top of synthetic material (preferably not cotton).  Always bring at least one spare set of clothing and a towel.  For non-immersion activities, e.g. Adult sailing, if you have waterproof clothing bring it with you.  Denim jeans are not suitable for any water based activity.  Footwear should be flat-soled shoes or old trainers (not latest designer trainers) which will get wet.

If you have a Logbook, please bring it on the first day of the course.  Lost logbooks and certificates can be replaced at cost.

 

ACTIVITY CONSENT/MEDICAL FORM:

All participants must complete a MAC Activity Consent/Medical Form  prior to undertaking any activity.  Failure to bring an appropriately completed Consent Form will result in exclusion from the course/activity.  All participants under the age of 18 must have the form signed by their Parent/Carer.

 

TERMS AND CONDITIONS

BOOKINGS

Telephone or e-mail bookings will be only held for 7 days. During this period the centre must receive a completed booking form with either full payment or 50% deposit.  The booking will be confirmed in writing with the course joining details two weeks before the course commencement.  Cheques should be payable to: MAC Sunderland. Full payment must be made 30 days before the course date or at the time of booking if sooner.

 

CANCELLATION

The Marine Activities Centre reserves the right to cancel an activity up to two weeks before it is due to start, in which case a complete refund of any fee paid will be given, or where possible, an alternative date or activity offered. With the exception of Open sessions that can be cancelled on shorter notice due to poor participation, again an alternative date or refund will be offered. All water-based courses are subject to suitable weather conditions and should the activity or part of the activity need to be cancelled due to the prevailing conditions then either an alternative date will be agreed or an appropriate refund made.

The Marine Activity Centre reserves the right to invoice group bookings for activities cancelled less than four weeks before the activity starts. Refunds for prepaid booking will ONLY be given for cancellation in writing with more than 30 days notice.

 

PHYSICAL FITNESS & SAFETY

In the interest of safety, those taking part in all water-based courses MUST be confident in water.  Buoyancy aids are provided and must be worn at all times on, or near the water.

Water based activities are "risk" sports, and some of the activities can be physically demanding, therefore a satisfactory state of health is essential.  The participants must ensure that they are fit enough to participate in the activity beforehand.  If you are in any doubt about your/their fitness please have them consult with their doctor before undertaking the activity.

All participants on water activities must comply with the Centre's safety regulations and follow instructions from the Centre staff.

The Marine Activities Centre (Sunderland), MAC Trading Ltd., or their agents are not under any liability whatsoever in respect of personal injury, loss or damage incurred, while attending the course, except where caused by our negligence.

 

DATA PROTECTION

For its own marketing purposes the Marine Activities Centre maintains a data-base of individuals undertaking activities.  This information is confidential and not released to any third party.  Should you wish for your name to be removed from this data-base please notify the centre in writing.

 

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© 2018 Adventure Sunderland

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