Frequently asked questions

I AM A SCHOOL TEACHER AND NEED TO SEE YOUR PUBLIC LIABILITY/AALA LICENCE/ RISK ASSESSMENTS. IS THIS POSSIBLE?


To see a copy of our insurance, AALA Licence, and centre approval certificates from the RYA, NICAS click on 'Downloads'.




CAN I DOWNLOAD YOUR RISK ASSESSMENTS?


To see a copy of our Risk Assessments please click on our 'Downloads' page




I WISH TO ATTEND A PADDLE SPORT SESSION (KAYAK, OPEN CANOE, SEA, SUP) BUT I DON'T KNOW IF I AM AT THE REQUIRED LEVEL, WHAT CAN I DO?


Give us a call!! to have a chat with one of our experienced instructors. We will ask how much paddling you have done in the past, ask you whether you have any BC star awards, about certain paddling strokes, etc and guide you onto the best session for you.




DO I NEED TO BE ABLE TO SWIM?


As long as you are confident splashing around in water with a Buoyancy Aid on, then it does not matter if you cannot swim. An instructor will always be close at hand.




DO YOU RENT OUT EQUIPMENT?


No, we only allow our equipment to be used when there is a member of our staff present.




HOW OLD DO CHILDREN HAVE TO BE TO TAKE PART?


7 Years old is our minimum.




DO YOU TAKE CARD PAYMENTS?


Yes we do, but please allow a bit of extra time on arrival to do this.




DO WE NEED TO PAY A DEPOSIT?


Yes, we can only hold your booking open on receipt of a deposit or full payment for your session.




WHAT ARE YOUR RATIOS?


We work on a Ratio of 1:10




DO LEADERS AND TEACHERS GET FREE PLACES?


As a charitable trust we are unable to offer teachers and leaders free places.





Phone: 0191 514 4721     Email: info@sunmac.org.uk  Charity no. 1053017